01 — Agency service
Port Agency & Clearance
Customs and immigration, arrival and departure planning, and advance bridge-opening requests.
Agency scope
What Sea Grapes coordinates.
The formalities and working schedule around an arrival, stay and departure: customs and immigration, schedule updates, advance requests for special Simpson Bay Bridge openings, and day-worker coordination. Authority approval and final bridge timing stay with the relevant authority.
- 01Customs and immigration
- 02Arrival and departure planning
- 03Advance bridge-opening requests
- 04Day-worker coordination
The first message
Start with the working brief.
Share the vessel or company, dates, intended Sint Maarten location and the work that needs arranging. Include any deadline that cannot move.
Local intelligence
Plan the details before the call.
Use the current official guidance linked in each article, then send the agency the vessel-specific brief.
- 01Captain’s DeskSimpson Bay Bridge Transit: Opening Times, VHF 12 and the ApproachUse the live bridge schedule, VHF Channel 12 and the yacht’s particulars to prepare for a Simpson Bay Bridge transit.
- 02Captain’s DeskYacht Clearance in Sint Maarten: Documents, Offices and TimingPrepare the vessel, crew, guest and previous-port documents needed for yacht clearance on the Dutch side of Sint Maarten.
- 03Captain’s DeskSint Maarten or Saint-Martin? Yacht Clearance and Port-Call DifferencesUnderstand how Dutch Sint Maarten and French Saint-Martin differ for yacht clearance, port contacts and logistics before moving between sides.
Operations manifest
The rest of the call.
- 02Dockage & BunkeringBerth and dockage coordination, marina arrangements, bunkering and fuel timing.
- 03Crew SupportAccommodation, flights, medical assistance, transfers and crew changes.
- 04Guest & VIP ArrangementsRestaurant reservations, ground transport, beach clubs, private activities and full itineraries.
- 05ProvisioningFood, beverages, flowers and onboard goods, coordinated through Soualiga Fresh Gourmet.
- 06Logistics & FreightFreight forwarding, package receiving, onward shipping and longer-term storage.
- 07APA & Financial ServicesBanking, transfers, cash provision and central invoice management.
Planning the call?
Tell us what needs handling.
Send the dates, vessel or company and the work list. We’ll review the brief and reply directly.